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Privacy Policy

Privacy policy

Our Contact Details

Name: ADI UK LTD.

Address: Pittman Court, Pittman Way, Fulwood, Preston, PR2 9ZG

Phone Number: 0800 592 346

E-mail: info@adi.tv

Website Contact Form: https://www.adi.tv/contact

ADI UK Ltd is registered in England with the Company Number: 03319313
Registered Address: Regency House, 45-51 Chorley New Road, Bolton, BL1 4QR.

ADI UK LTD - PRIVACY POLICY
  1. INTRODUCTION
    1.1. We are committed to safeguarding the privacy of our website visitors and service users; in this policy, we explain how we will handle your personal data.
    1.2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
  2. HOW WE USE YOUR PERSONAL DATA
    2.1. In this Section 2 we have set out:
    (a) the general categories of personal data that we may process;
    (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
    (c) the purposes for which we may process personal data; and
    (d) the legal bases of the processing Under the UK General Data Protection Regulation (UK GDPR).
    2.2. We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
    2.3. We may process your personal data that are provided in the course of the use of our services (“service data”). The service data may include both company and personal information. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    2.4. We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.
    2.5. We may process information contained in any enquiry you submit to us regarding products and/or services (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant products and/or services to you. The legal basis for this processing is consent.
    2.6. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
    2.7. We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.
    2.8. We may process any of your personal data identified in the other provisions of this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
    2.9. In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
    2.10. Please do not supply any other person’s personal data to us, unless we prompt you to do so.
  3. AUTOMATED DECISION MAKING
    3.1. We will use your personal data for the purposes of automated decision-making in relation to our website and our marketing & sales processes.
    3.2. This automated decision-making will involve marketing personalisation across our website and other marketing communications such as email.
    3.3. The significance and possible consequences of this automated decision-making are that you are likely to receive a personalised experience with content and other marketing assets.
  4. PROVIDING YOUR PERSONAL DATA TO OTHERS
    4.1. We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
    4.2. We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.
    4.3. In addition to the specific disclosures of personal data set out in this Section 4, we may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  5. RETAINING AND DELETING PERSONAL DATA
    5.1. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    5.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. How long is necessary will depend upon the purposes for which we collected the personal information, and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons).  In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:
    (a) the period of retention of personal data will be determined based on your interaction with our website or business.
    5.4. Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
  6. SECURITY OF PERSONAL DATA
    6.1. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
    6.2. We will store all your personal data on secure servers, personal computers and mobile devices, and in secure manual record-keeping systems.
    6.3. Data relating to your enquiries that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using SSL encryption technology.
    6.4. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  7. AMENDMENTS
    7.1.We may update this policy from time to time by publishing a new version on our website.
    7.2.You should check this page occasionally to ensure you are happy with any changes to this policy.
  8. YOUR RIGHTS
    8.1. Under data protection laws you have certain rights in relation to your personal information, as follows:~
    a) Right to request access: (this is often called ‘subject access’).  This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.
    b) Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.
    c) Right to erasure: (this is often called the “right to be forgotten”). This right only applies in certain circumstances.  Where it does apply, you have the right to request us to erase all of your personal information.
    d) Right to restrict processing: this right only applies in certain circumstances.  Where it does apply, you have the right to request us to restrict the processing of your personal information.
    e) Right to data portability: this right allows you to request us to transfer your personal information to someone else.
    f) Right to object: you have the right to object to us processing your personal information for direct marketing purposes.  You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 2 above) and there is something about your particular situation which means that you want to object to us processing your personal information. 
    8.2. In addition to the rights set out in section 8.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent.
    8.3. If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the start of this notice.  If you do make a request then please note:
    a) we may need certain information from you so that we can verify your identity;
    b) we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and
    c) if your request is unfounded or excessive then we may refuse to deal with your request.
  9. THIRD PARTY WEBSITES
    9.1.Our website includes hyperlinks to, and details of, third party websites.
    9.2.We have no control over, and are not responsible for, the privacy policies and practices of third parties.
  10. COOKIES
    10.1. About cookies:
    a) A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    b) Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    c) Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
    10.2. We use cookies for the following purposes:
    a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
    b) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
    c) analysis – we use cookies to help us to analyse the use and performance of our website and services and
    d) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
    10.3. Our service providers use cookies and those cookies may be stored on your computer when you visit our website:
    a) We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
    b) We use HubSpot to report on and manage website activity. This service uses cookies for tracking activity across our site. You can view the privacy policy of this service provider at https://legal.hubspot.com/privacy-policy.
    10.4. You can manage cookies through your browser – most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser and from version to version. You can obtain up-to-date information about blocking and deleting cookies within the ‘Help’ or ‘Support’ options in your browser.
    10.5. Blocking all cookies will have a negative impact upon the usability of many websites
    10.6. If you block cookies, you will not be able to use all the features on our website. 
  11. HOW TO COMPLAIN
    11.1. If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). ICO website: https://www.ico.org.uk
    11.2. Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position.  You can contact us using the details set out at the beginning of this privacy notice.
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